1. Introduction

PIM Design (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

PIM Design
21 Rochford Avenue
Whitefield
Manchester M45 7PQ
United Kingdom

Telephone: +44 (0)161 766 1742
Email: dsf@pimdesign.com

Website: PIM Design

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Company name
  • Email address
  • Telephone number
  • Project requirements
  • Any information submitted through our contact forms

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website

Cookies and Analytics

We may use cookies and similar technologies to improve website functionality, analyse website traffic, and enhance user experience.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations and services
  • Communicate regarding projects
  • Improve our website and services
  • Maintain website security
  • Comply with legal obligations
  • Send marketing communications where consent has been provided

5. Legal Basis for Processing

Under UK GDPR and Data Protection Act 2018, we process personal data on the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

6. Marketing Communications

We may send marketing information relating to our services where:

  • You have requested information from us;
  • You have consented to receive marketing communications; or
  • We have a legitimate interest in promoting similar services.

You can unsubscribe at any time by contacting us or using the unsubscribe link included in marketing emails.

7. Sharing Your Information

We do not sell your personal data.

We may share information with:

  • Hosting providers
  • IT support providers
  • Marketing and analytics providers
  • Professional advisers
  • Legal or regulatory authorities where required

All third-party providers are required to protect your information appropriately.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this policy;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements.

When information is no longer required, it is securely deleted.

9. International Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

10. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

For more information visit:

Information Commissioner’s Office (ICO)

11. Security

We take appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Disclosure
  • Alteration
  • Loss or destruction

However, no internet transmission can be guaranteed as completely secure.

12. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyse website performance
  • Improve user experience

You can manage cookie preferences through your browser settings.

A separate Cookie Policy may be provided where required.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated revision date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

PIM Design
21 Rochford Avenue
Whitefield
Manchester M45 7PQ
United Kingdom

Email: dsf@pimdesign.com
Telephone: +44 (0)161 766 1742